About Us
Skybound Wealth Management is a global financial advisory firm with offices across the UK, USA, Europe, Switzerland, Middle East, and Asia. We deliver bespoke advice to internationally mobile clients, backed by specialist teams in financial planning, wealth creation, and investment management.
We are seeking a technically capable and proactive Microsoft 365 Systems Administrator to join our Technology team in Mumbai.
This role plays a key part in the day-to-day administration and operation of the Group’s technology environment across our international offices. Our environment is centred around Microsoft 365, including Exchange Online, Microsoft Entra ID, SharePoint, OneDrive and Teams, alongside a range of business applications, security technologies and endpoint management solutions.
We are looking for someone with genuine hands-on Microsoft 365 administration experience who understands how the wider Microsoft environment fits together. The successful candidate should be comfortable working directly within the Microsoft 365 tenant, investigating technical issues, implementing changes, managing identities and access, administering Exchange Online and using PowerShell for administration and automation.
Alongside the technical responsibilities, this is also an operational ownership role. The successful candidate will be responsible for key IT processes including onboarding and offboarding, documentation, audits, access management, asset and application records, licensing and ongoing process improvement.
This is not a traditional service desk role, nor is it a purely engineering-focused position. It combines hands-on Microsoft 365 administration with ownership of the operational processes, documentation and governance required to maintain a well-controlled IT environment.
The role will work closely with our outsourced IT provider and other specialist technology partners. The successful candidate is expected to develop strong internal technical knowledge, independently investigate and resolve issues where possible, and work intelligently with external specialists where required.
Microsoft 365 & Systems Administration
Manage users, licences, groups, roles, permissions and access across Microsoft 365.
Exchange Online & Email Administration
Administer Exchange Online, including user and shared mailboxes, permissions, aliases and mailbox configuration.
Use PowerShell to query and manage users, groups, mailboxes, permissions and other Microsoft 365 configuration.
Identity, Access & Security
Cybersecurity forms an important part of good Microsoft 365 administration; however, this is not a dedicated cybersecurity role.
Endpoint & Device Management
IT Operations & Employee Lifecycle
Ensure accounts, licences, equipment, access and permissions are provisioned and removed accurately and on time.
Documentation, Audit & Governance
Maintain key IT registers, including asset, application, access and other technology-related records.
Applications, Licensing & Wider Technology
Projects & Continuous Improvement
External IT Provider & Vendor Management
Essential Experience & Skills
We are looking for someone with genuine hands-on administration experience rather than primarily service desk or end-user support experience.
The successful candidate should have:
Experience in some of the following would be advantageous:
Relevant Microsoft certifications would be advantageous, particularly certifications relating to Microsoft 365 Administration, Identity & Access Management, Endpoint Administration or Azure.
The Person We Are Looking For
This role would suit someone who enjoys understanding how an entire technology environment fits together and taking ownership of both the technology and the processes that support it.
You should be someone who:
What You Will Benefit From
Exposure to Microsoft 365 administration, automation, identity, endpoint management and security technologies.
Skybound Wealth Management is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background.