Key Responsibilities
- Install, configure, and troubleshoot desktop computers, laptops, and peripheral devices.
- Diagnose and resolve hardware-related issues efficiently.
- Install, configure, and maintain IP cameras and NVR surveillance systems.
- Perform basic network setup and troubleshooting, including LAN connectivity and IP configuration.
- Visit customer sites for installation, maintenance, and technical support.
- Respond to service calls and ensure timely issue resolution.
- Coordinate with internal teams and customers to provide effective technical support.
- Maintain service reports and documentation for field visits.
Required Skills
- Good knowledge of computer hardware installation and troubleshooting.
- Basic networking knowledge (LAN, TCP/IP, routers, switches).
- Experience in IP camera and NVR installation and configuration.
- Ability to diagnose and resolve technical issues independently.
- Good communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Willingness to travel and perform field service activities.
Preferred Qualifications
- Diploma / Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related field.
- 1–3 years of experience in IT Hardware, Desktop Support, or Field Service.
- Experience in CCTV surveillance systems will be an added advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Life insurance
Education:
Work Location: In person
