Job Summary
We are seeking a clear-spoken, motivated, and results-driven Tele Caller Executive to join our growth team. In this role, you will handle inbound and outbound calls to pitch our offerings, capture accurate lead details, and meet daily pipeline goals. You must be comfortable managing high call volumes and navigating customer objections with patience and professionalism.
Roles and Responsibilities
- Outbound Calling: Initiate daily cold or warm calls to prospective clients.
- Inbound Response: Handle incoming customer inquiries regarding products, pricing, and services.
- Lead Generation: Pitch predefined sales scripts effectively to convert prospects into qualified leads.
- Database Management: Accurately log call details, notes, and consumer updates into our CRM software.
- Target Achievement: Meet daily, weekly, and monthly call volume and conversion targets.
- Follow-Up Logistics: Schedule second-line appointments and coordinate hot leads with senior sales team members.
- Feedback Collection: Gather and document client grievances or suggestions to help optimize internal business offerings.
Key Skills and Requirements
- Education Level: High school diploma, higher secondary certificate, or equivalent degree.
- Core Experience: Prior experience as a telecaller, customer care agent, or telesales executive is preferred.
- Communication Fluency: Excellent verbal communication, voice clarity, and active listening skills.
- Technical Literacy: Familiarity with basic spreadsheet programs, call center diallers, or CRM platforms.
- Rejection Management: Strong emotional resilience to handle rejections or tough client calls constructively.
- Persuasion Strengths: Natural ability to build fast rapport, negotiate features, and pitch brand value convincingly.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
