Service Delivery Manager - R&C - Risk Management
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
In this role we are looking for a candidate with proven experience in leading and overseeing intercompany accounting reconciliations and GL operations across multiple legal entities and regions. People management experience is a must. In this role you will be expected to work on strict deadlines in a fairly high-pressure business environment while being a standout colleague.
Prior Record to Report Operations experience along with transformation / projects experience / Robotic AI implementation exposure will be preferred
Responsibilities:
- Lead endtoend intercompany accounting activities including cost recharges allocations royalties management fees accruals settlements and eliminations
- Lead and manage BS reconciliations process including open items governance
- Review and approve intercompany revenue prepaid and accruals balance sheet reconciliations
- Act as the primary escalation point for intercompany imbalances and complex accounting issues including Balance Sheet reconciliations
- Monitor aged balances and drive rootcause resolution
- Approves intercompany reconciliations and adjustments within defined authority
- Ensure consistent application of accounting policies
- Promote a strong control and accountability culture
- Support performance management knowledge development and crosstraining
- Provide daytoday leadership coaching and workload prioritization for the team
- Partner with AP AR General Ledger Tax Treasury and regional finance teams
- Communicate intercompany status risks and issues clearly and proactively
- Support crossfunctional initiatives impacting intercompany reconciliations and month end processes
- Support system changes testing and process migrations
- Drive standardization automation and reduction of manual journal activity
- Own and maintain SO Ps and governance documentation
- Drive a high-performance culture through KP Is quality metrics and productivity improvements
- Identify and implement process improvements automation to enhance efficiency and accuracy.
- Champion digital transformation initiatives in R2 R and strengthen internal controls
Qualifications
Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management
Certifications
Certified in Risk and Information Systems Control (CRISC) - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association
Required Skills
AML Investigations, Banking Capital Markets, Fraud Disputes, Fraud Risk Management, Know Your Customer (KYC), Media Monitoring, Screenings, Transaction Monitoring
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
R&C - Risk Management
Remote Type -
Office
Work Shift -
Evening Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
