Job Title: Service Engineer
Department: Service & Maintenance
Employment Type: Full-Time
Monthly Salary: ₹18,000
Job Summary
The Service Engineer is responsible for providing after-sales service and technical support for solar power plants and their associated accessories. The role involves attending customer complaints, diagnosing faults, carrying out repairs and maintenance, and ensuring the efficient operation of installed solar systems.
Key Responsibilities
- Attend customer service complaints related to solar power plants and accessories.
- Diagnose and troubleshoot faults in solar PV systems, inverters, batteries, charge controllers, and other system components.
- Perform preventive and corrective maintenance of solar installations.
- Repair or replace defective components as required.
- Conduct on-site inspections and testing to ensure proper system performance.
- Prepare service reports and maintain records of maintenance and repairs.
- Coordinate with the service team and customers to resolve technical issues promptly.
- Ensure compliance with company safety standards and technical procedures.
- Provide customers with basic operational guidance and maintenance recommendations.
- Report recurring technical issues and suggest corrective actions.
Required Qualifications
- Diploma or Bachelor's Degree in Electrical, Electronics, Renewable Energy, or a related field.
- Basic knowledge of solar photovoltaic (PV) systems and electrical equipment.
- Ability to diagnose and resolve technical issues efficiently.
- Good communication and customer service skills.
- Willingness to travel to customer sites as required.
Skills
- Troubleshooting and fault diagnosis
- Electrical maintenance
- Customer handling
- Technical reporting
- Time management
- Teamwork
Compensation
- Salary: ₹18,000 per month
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
