Customer Service Executive – Chat Process
Company: AJ Software Solutions Pvt. Ltd.
Location: Malad (West), Mumbai
Job Type: Full-time
Salary: ₹13,000 – ₹25,000 per month
About the Role
AJ Software Solutions Pvt. Ltd. is hiring Customer Service Executives for our Chat Support Process. We are looking for enthusiastic, customer-focused individuals with good written English skills. Whether you're a fresher looking to start your career or an experienced professional seeking growth, we welcome your application.
Key Responsibilities
- Handle customer inquiries through live chat in a professional and timely manner.
- Provide accurate information and resolve customer concerns effectively.
- Maintain a high level of customer satisfaction through excellent service.
- Meet quality, productivity, and performance standards.
- Work collaboratively with team members in a fast-paced environment.
- Follow company policies and maintain data confidentiality.
Eligibility Criteria
- SSC (10th Pass) or above.
- Freshers and experienced candidates are welcome to apply.
- Good written communication skills in English.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational 24/7 shifts.
- Positive attitude with strong problem-solving skills.
Salary & Benefits
- Monthly Salary: ₹13,000 – ₹25,000
- Attractive Performance Incentives
- Overtime Pay
- Week Off Pay
- Paid Sick Leave
- Paid Time Off (PTO)
- Flexible Work Schedule
- Career Growth Opportunities
- Supportive and Professional Work Environment
Work Schedule
- Rotational 24/7 Shifts
- One Rotational Weekly Off
Application Question
Please mention your preferred date and time for a 30-minute telephonic interview.
How to Apply
Interested candidates can send their updated resume to:
[email protected]
Work Location: Malad (West), Mumbai (In-Person)
Join AJ Software Solutions Pvt. Ltd. and build your career with a growing customer service team committed to excellence.
Pay: From ₹12,000.00 per month
Benefits:
Work Location: In person
