Key Responsibilities:
- minimum experience required 0-1 years
- Handle incoming customer queries and complaints via phone, email, or chat in a polite way.
- Resolve Issues: Provide quick and correct answers to help customers fix their problems.
- Log Data: Write down details of customer talks and solutions in the company system.
- Guide Users: Explain how to use products or services clearly.
- Team Support: Share common customer issues with senior team members.
Required Skills and Qualifications:
- Education: Graduate (BA, B.Com, B.Sc, BBA, or equivalent degree).
- Communication: Good speaking and listening skills in English and the local language.
- Computer Skills: Basic knowledge of computers, MS Office, and typing.
- Patience: Ability to stay calm and helpful when talking to upset customers.
- Time Management: Good at handling calls quickly while keeping quality high.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
