As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
R PA Support Role Profile
High-quality ServiceDesk-style support, structured ticket management, and operational stability of the RPA platform.
Infrastructure investigation, database awareness, and environment health.
This role exists to strengthen the RPA Support team’s ability to deliver consistent, structured, and high-quality operational support across a high volume of incidents and service requests.
The role-holder will act as a key point of stability within the team, ensuring tickets are handled efficiently, prioritised correctly, and resolved end-to-end with strong attention to detail. While the primary focus is ServiceDesk-style support and case management, the role will also contribute to diagnosing issues related to infrastructure, environment health, and data analysis .
The role-holder will not be responsible for core infrastructure ownership but will act as a technical bridge between RPA Support, Development, and wider IT teams when deeper investigation is required.
ServiceDesk & Incident Management (Primary)
- 2-5 yrs of experience as an Application Support
RPA Platform & Application Support
Infrastructure & Environment Investigation (Secondary)
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
