Min-Max years of exp- 8-10 years of ELK exp
Top3 Mandatory skills- • Elasticsearch, Logstash, Kibana
- Kubernetes (EKS / AKS)
- ECK deployments
- Infrastructure and load balancers
- CI/CD pipelines
- Linux and basic networking.
Description:
ELK Engineer
The L2 DevOps Support Engineer is responsible for supporting and maintaining production, UAT, and non-production environments. The role focuses on incident resolution, infrastructure monitoring, CI/CD pipeline support, cloud operations, security compliance, automation, and ensuring high availability of applications and platforms.
Key Responsibilities
Production Support
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Provide L2 support for DevOps platforms and business-critical applications.
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Investigate and resolve incidents, alerts, and service requests within agreed SLAs.
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Perform root cause analysis (RCA) and implement preventive measures.
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Participate in on-call support and major incident management.
CI/CD & Automation
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Support and troubleshoot CI/CD pipelines using GitLab, Azure DevOps, Jenkins, or similar tools.
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Assist development teams in deployment activities and release management.
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Implement automation scripts to reduce manual operational tasks.
Cloud & Infrastructure Operations
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Manage and support cloud environments (AWS / Azure).
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Monitor cloud resources and optimize performance, availability, and costs.
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Maintain Kubernetes/EKS/AKS clusters and containerized workloads.
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Support infrastructure provisioning using Infrastructure as Code (Terraform/Ansible).
Security & Compliance
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Perform patching and vulnerability remediation activities.
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Manage SSL certificates, secrets, and access permissions.
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Review and maintain firewall, security group, and network access configurations.
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Ensure compliance with organizational security policies.
Monitoring & Observability
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Monitor applications and infrastructure using ELK, AppDynamics, CloudWatch, Azure Monitor, Grafana, or similar tools.
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Configure dashboards, alerts, and health checks.
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Analyze logs and performance metrics to identify issues proactively.
Documentation & Process Improvement
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Maintain operational runbooks and technical documentation.
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Contribute to continuous improvement initiatives and automation opportunities.
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Support audit and compliance requirements.
Required Technical Skills
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Linux/Unix administration
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AWS and/or Azure Cloud
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Kubernetes (AKS/EKS/OpenShift)
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CI/CD tools (GitLab CI, Azure DevOps, Jenkins)
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Scripting: Shell, Python, PowerShell
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Infrastructure as Code: Terraform, Ansible
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Monitoring: ELK, AppDynamics, Grafana, CloudWatch, Azure Monitor
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Git version control
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Networking fundamentals (DNS, Load Balancers, Firewalls, SSL)
Preferred Qualifications
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Bachelor’s degree in computer science, Information Technology, or equivalent.
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AWS/Azure Certifications preferred.
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Kubernetes Certification is an advantage.
Soft Skills
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Strong troubleshooting and analytical skills.
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Excellent communication and stakeholder management.
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Ability to work independently and in a team environment.
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Customer-focused mindset with strong ownership and accountability.
