Others, Maharashtra
Job Summary
Job Role : Senior Engineer - Desk Side Services, AMT Asset Management Software
Job Summary : DSS - Engineer (Deskside Support)
Job Responsibilities : DSS - Engineer (Deskside Support)
Skill Requirement : DSS - Engineer (Deskside Support)
Other Requirement : DSS - Engineer (Deskside Support)
Key Responsibilities
1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
3. To perform activities related to enhancement creation of documents for CMMi and client requirements.
4. To provide technical guidance to junior developers.
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