Position: Client Servicing Manager
Location: Chandigarh
Experience: 4–8 Years
Job Type: Full-Time
Industry: Media & Advertising
About the Role:
We are looking for a Client Servicing Manager to help us build strong, long-term relationships with
clients. The role involves connecting with potential and existing clients, understanding their
requirements, presenting suitable media and advertising solutions, and ensuring a smooth client
experience. You will also manage existing clients and work closely with internal teams to ensure
timely and effective delivery.
What You’ll Be Doing:
- Connect with new and existing clients and build strong professional relationships.
- Identify and connect with relevant clients through calls, emails, LinkedIn, networking,
referrals, and other channels.
- Understand client requirements and suggest suitable TV, print, digital media, and advertising
solutions.
- Follow up with interested clients and take discussions forward.
- Prepare proposals and quotations and participate in client discussions and negotiations.
- Stay connected with existing clients and identify opportunities for repeat or additional
business.
- Keep client information updated in the CRM and track ongoing client activities.
- Work with internal teams such as creative, content, media, operations, and finance
whenever required.
- Keep an eye on market trends and relevant client opportunities.
- Work towards agreed monthly and yearly business goals and share regular updates with
management.
What We’re Looking For:
- 4–8 years of experience in Business Development, Media, Advertising, CRM, Client Servicing,
or B2B Client Management.
- Experience in TV, print, digital media, publishing, advertising, media agencies, or
broadcasting will be preferred.
- Good communication and interpersonal skills.
- Comfortable speaking with clients and developing strong professional relationships.
- Good follow-up, negotiation, and relationship-building skills.
- Experience with CRM tools, Excel, or Google Sheets.
- Someone who is confident, self-driven, and enjoys achieving business goals.
- Graduate/MBA in Marketing, Business Administration, Mass Communication, or a related
field is preferred.
The Kind of Person We’re Looking For:
- You don't need to be an expert in everything from day one.
- If you are good with people, comfortable talking to clients, enjoy networking, and have a
genuine interest in building business relationships, this could be a great opportunity for you.
- If you enjoy connecting with people, understanding their requirements, and building long-
term professional relationships, we would love to hear from you.
Pay: ₹400,000.00 - ₹600,000.00 per year
Work Location: In person
