Job Description – Operations Executive (Business Expansion)
Position: Operations Executive – Business Expansion
Industry: Lab-Grown Diamond & Jewellery Retail
Department: Operations
Reporting To: Head of Operations
Job Summary
The Operations Executive – Business Expansion will be responsible for supporting the expansion of new retail showrooms by coordinating project execution, vendor management, operational setup, and cross-functional communication. The role ensures that all operational requirements are completed before store launch and that new stores are fully equipped to commence operations on schedule.
Key Responsibilities
- Coordinate end-to-end operational activities for new showroom launches.
- Assist in identifying and onboarding vendors for interiors, fixtures, branding, security, and utilities.
- Track project timelines and ensure timely completion of expansion activities.
- Coordinate with the Design, Projects, IT, HR, Finance, and Sales teams during store setup.
- Ensure all statutory licenses, registrations, and operational compliances are completed before launch.
- Manage procurement of store fixtures, office equipment, POS systems, and operational supplies.
- Coordinate inventory movement and stock allocation for new stores.
- Support recruitment and onboarding of showroom staff in coordination with HR.
- Ensure installation of CCTV, internet, billing systems, ERP, and other operational infrastructure.
- Conduct pre-opening operational audits and prepare readiness checklists.
- Monitor project budgets and maintain expansion-related documentation.
- Travel to new store locations for setup, inspections, and launch support.
- Prepare MIS reports and provide regular project updates to management.
- Identify operational improvements to streamline future expansion projects.
Qualifications
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 2–5 years of experience in retail operations, project coordination, or business expansion.
- Experience in the Jewellery, Luxury Retail, or Lab-Grown Diamond industry is preferred.
Required Skills
- Strong project coordination and execution skills.
- Excellent communication and stakeholder management.
- Vendor management and negotiation skills.
- Knowledge of retail store operations and expansion processes.
- Proficiency in MS Excel, PowerPoint, and ERP software.
- Strong organizational and problem-solving abilities.
- Willingness to travel extensively across India.
Key Performance Indicators (KPIs)
- Timely completion of new showroom launches.
- Adherence to project timelines and budgets.
- Store readiness before launch.
- Vendor performance and coordination.
- Compliance with operational and statutory requirements.
- Successful execution of expansion projects with minimal operational issues.
Employment Type: Full-Time
Experience: 2–5 Years
Industry Preference: Jewellery / Diamonds / Lab-Grown Diamond / Luxury Retail
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
