- Receiving & Greeting visitors: Welcoming visitors and customers in a friendly way, and understanding the purpose of their visit.
- Directing visitors: Guiding visitors to the concerned office or person
- Visitor log maintenance, security protocols, and message handling beyond greeting and directing.
- Answering phone calls: Answering, screening, and directing phone calls to the concerned department or person.
- Taking messages and scheduling appointments from customers.
- Tele calling Enhanced: Includes lead generation, follow-up calls, CRM updates, and tracking sales interactions, focusing more on customer outreach
- Filing and recordkeeping: Performing basic filing and recordkeeping
- Update self on projects, pricing, amenities, competitor analysis, client preferences and their USPs: Have knowledge of various projects, and schemes as well as capture competitor’s information and communicate to the management
- Getting the inquiry form filled in by the respective customers.
- Admin Work: Mail management, payment collection tracking, and basic data entry, providing a more holistic role in office support.
- Contributes to team effort by accomplishing related results as needed.
- Take Booking from the customers, be updated on unit availability and update unit allotment tracker in the software.
- Ensure Site visit of the prospects to the sites and demo units.
- Make follow-up calls to customers for collection of due payments.
- Keep a track of outstanding and due payment ageing of the customers.
- Keep prospecting through social media and data base calling.
- Update customer over the progress of construction of their booked units.
- Update customer and other data base in the CRM software.
- Any other task as assigned by Management as and when required.
Pay: Up to ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
Work Location: In person