About the Group and Team:
The Transformation Office (TO) drives enterprise-wide operational excellence by leading process transformation initiatives, enhancing efficiency, and embedding a culture of continuous improvement across the organization. The OPEX team within TO acts as a strategic enabler, delivering value through process design, data-driven insights, and scalable improvement frameworks. Together, we collaborate with business stakeholders to identify opportunities, implement sustainable solutions, and strengthen organizational capabilities. Our focus spans training, coaching, and program execution to build a high-performing, innovation-led ecosystem.
About the Role:
As an OPEX Senior Process Analyst , you will play a critical role in driving Operational Excellence initiatives through strong program execution, reporting and stakeholder engagement. You will collaborate with cross-functional teams to manage deliverables, track progress, and provide data-driven insights that support decision-making and continuous improvement. The role includes contributing to the development of tools, templates and reporting frameworks, while supporting training, coaching, and enterprise-wide process transformation initiatives. You will act as a key enabler of OPEX programs by ensuring robust governance, clear communication, and adherence to standards, while proactively identifying opportunities for automation, efficiency, and enhancement. Additionally, you will strengthen the OPEX ecosystem by driving internal improvements, building capability, and fostering a culture of accountability, collaboration, and innovation.
About You (What Makes You Stand Out):
Our Benefits:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.
