- Perform gold verification and purity testing using approved methods
- Accurately assess gold purity, weight, and eligibility before transaction.
- Ensure correct valuation based on purity and prevailing gold rate.
- Cross-check valuation details with system entries and approval norms.
- Ensure zero deviation or manipulation in gold testing and valuation process.
- Handle end-to-end closure of Gold purchase, MGIP, Silver, and GL settlement cases.
- Take joint responsibility for conversion of all walk-ins along with CRE.
- Verify customer KYC, forms, and supporting documents before closure.
- Ensure correct entry of weight, purity, rate, and amount in system/register.
- Explain gold testing process, valuation, and settlement details clearly to customers.
- Coordinate with CRE and Branch Manager for smooth and fast closures.
- Handle customer queries related to valuation, deductions, and net payable amount.
- Ensure all gold handling follows company SOPs, safety norms, and compliance rules.
- Maintain secure handling, storage, and handover of gold.
- Ensure audit readiness with proper tagging, records, and approvals.
- Maintain accurate gold registers, valuation sheets, and transaction records.
- Update daily closure MIS and pending case tracker.
- Report discrepancies immediately to Branch Manager.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
