About the Role
We are looking for a proactive and articulate Client Support Executive to support Buyers Agents in Australia. You will be the key point of contact for coordinating property sourcing requests, managing client communication, and ensuring smooth day-to-day operations between our team and Australian buyers agents.
Key Responsibilities
- Act as the primary liaison between the sourcing team and buyers agents based in Australia
- Handle client queries and provide timely, professional updates via calls, emails, and messaging platforms
- Coordinate property sourcing requests and ensure accurate, timely delivery
- Maintain detailed records of client interactions, requirements, and progress
- Analyze client requirements and provide data-backed recommendations/updates
- Build and maintain strong working relationships with international clients
- Collaborate with internal teams to ensure smooth process execution
Requirements
- Good and confident English speaking skills (verbal and written) — mandatory
- Minimum 1 year of experience working in an international process (voice/non-voice/BPO/KPO background preferred)
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to multitask and work independently in a fast-paced environment
- Comfortable working in Australian business hours/time zone
- Basic proficiency in MS Office / Google Workspace
Good to Have
- Prior experience in real estate, sourcing, or client servicing roles
- Exposure to Australian or international real estate markets
- Experience working with CRM tools
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: Remote
