Job Description – Facility & Administration Manager
Key Responsibilities & Administration
- Manage day-to-day administrative operations of the workspace.
- Handle member onboarding, documentation, agreements, invoicing, and record keeping.
- Coordinate meeting room bookings and workspace allocations.
- Maintain inventory of office supplies and stationery.
- Prepare daily, weekly, and monthly operational reports.
Facility Management
- Ensure smooth day-to-day functioning of the centre.
- Coordinate housekeeping, security, maintenance, internet, and other service providers.
- Conduct routine inspections to maintain cleanliness and quality standards.
- Report and follow up on maintenance issues until resolved.
Member Experience
- Welcome members and visitors.
- Serve as the primary point of contact for member queries and support.
- Ensure a professional, friendly, and hospitality-driven experience.
- Resolve operational issues promptly.
Vendor & Operations
- Coordinate with vendors and AMC providers.
- Monitor pantry supplies and office consumables.
- Ensure uninterrupted availability of utilities and office equipment.
Front Office & Reception
- Oversee reception activities and visitor management.
- Handle incoming calls, courier, mail, and enquiries.
- Assist prospective clients during centre visits and coordinate with the sales team.
Compliance & Safety
- Ensure compliance with company policies and operational procedures.
- Maintain safety, security, and cleanliness standards across the workspace.
Qualifications
- Graduate in any discipline.
- 2–5 years of experience in administration, facility management, hospitality, business centres, coworking spaces, hotels, or commercial offices.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Excellent organisational and multitasking abilities.
Key Skills
- Administration
- Facility Management
- Customer Service
- Vendor Management
- Operations Coordination
- Communication Skills
- Problem Solving
- Time Management
- Microsoft Office
- Documentation & Record Keeping
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person