About the Role
We are a global marketing and technology company operating across multiple markets and time zones, seeking a highly organised and proactive Marketing Manager & Operations Coordinator to join our remote team.
This is a cross-functional role that sits at the heart of our agency. You will be responsible for managing client projects from onboarding through to delivery, ensuring seamless communication between clients and our internal teams across design, social media, paid advertising, content production, SEO, websites, and development.
You will act as the bridge between our clients and specialists, translating client objectives into clear, actionable briefs while ensuring every project is delivered to the highest standard, on time and on budget.
Key ResponsibilitiesClient Management & Strategy
- Act as the primary point of contact for a portfolio of international clients.
- Build strong, long-term relationships through proactive communication and exceptional service.
- Lead client onboarding, discovery sessions, and regular review meetings.
- Understand each client's business, objectives, target audience, competitors, and KPIs.
- Translate client goals into clear project plans and actionable briefs for internal teams.
- Manage client expectations, timelines, priorities, and deliverables.
Project & Operations Management
- Coordinate multiple projects simultaneously across various departments.
- Manage internal workflows between Design, Social Media, Paid Advertising, SEO, Content, Websites, and Development teams.
- Ensure projects are progressing according to schedule and identify risks before they become issues.
- Maintain project management systems, documentation, task boards, and reporting.
- Monitor project quality and ensure deliverables meet both client expectations and agency standards.
- Continuously improve internal processes to increase efficiency and scalability.
Marketing Coordination
A strong understanding of digital marketing is essential. While you won't be expected to execute campaigns yourself, you should confidently understand and coordinate work across multiple disciplines, including:
- Social Media Management
- Graphic Design & Creative Content
- Paid Advertising (Meta, Google, TikTok, LinkedIn)
- SEO
- Website Development & UX
- Branding & Creative Strategy
- Email & CRM Marketing
You'll be responsible for ensuring each department has everything required to successfully execute campaigns and projects.
Creative Direction & Quality Control
- Review creative work before client delivery.
- Ensure designs align with brand guidelines and campaign objectives.
- Provide constructive feedback to designers, content creators, and marketing specialists.
- Understand what makes effective creative, engaging social content, and high-performing digital campaigns.
- Maintain a consistently high standard across all client deliverables.
Internal Collaboration
- Work closely with department leads to prioritise workloads and deadlines.
- Facilitate communication across multiple teams.
- Ensure information flows efficiently between clients and internal departments.
- Support operational planning, reporting, and resource allocation.
What We're Looking For
We're looking for someone who thrives in a fast-paced agency environment and enjoys managing multiple moving parts.
The ideal candidate will have:
- Excellent verbal and written communication skills.
- Outstanding organisational and project management abilities.
- Strong attention to detail.
- The ability to manage multiple clients and projects simultaneously.
- A proactive, solutions-focused mindset.
- Experience working with cross-functional teams.
- Strong client relationship management skills.
- An understanding of digital marketing channels and how they work together.
- A creative eye and the confidence to review design, content, and marketing deliverables.
- The ability to confidently brief designers, marketers, developers, and content creators.
- Experience using project management and CRM platforms (ClickUp, Trello, Asana, Monday.com, HubSpot, etc.) is highly desirable.
- Previous experience within a digital marketing agency is highly advantageous.
What Success Looks Like
The successful candidate will:
- Become the trusted day-to-day contact for clients.
- Keep projects moving efficiently across multiple departments.
- Ensure every client receives a premium, organised experience.
- Improve communication between teams.
- Deliver projects on time and to a consistently high standard.
- Help scale agency operations through better processes and organisation.
What We Offer
- Fully remote role with flexibility to work from anywhere.
- Competitive salary.
- Ongoing training and professional development.
- Opportunity to work with international brands across multiple industries.
- Clear career progression into senior management and leadership roles.
- A collaborative, supportive, and high-performance culture.
- The opportunity to play a key role in the growth of a fast-scaling global agency.
How to Apply
If you're an organised marketing professional who enjoys bringing people, projects, and ideas together, we'd love to hear from you.
1) Whatsapp +971 58 555 3775
2) Share your CV & Portfolio
3) Send a 20 second voice note why you are suitable for this job
ENGLISH LANGUAGE - FLUENT IS A MUST
Job Type: Full-time
Education:
Experience:
- total work: 2 years (Preferred)
- Sales: 2 years (Preferred)
Language:
Work Location: In person
