The Modern Data Company is redefining data management for the AI era, transforming data from a technical challenge into a company’s most powerful business asset. Modern's DataOS platform is the world's first operating system for data, providing a breakthrough layer that integrates with any data stack, no rip and replace.
Fortune 1000+ enterprises use DataOS to scale AI and solve mission-critical data challenges. With DataOS, enterprises are accelerating AI adoption by up to 90% while reducing data consumption and platform costs by 50%. Modern’s rapidly expanding customer base includes global category leaders across a wide range of global industries. They trust DataOS to power their AI and business transformation.
About the Role:
As the Delivery Head, you will be a pivotal leader responsible for overseeing the end-to-end delivery of data and AI projects within Client Technology. Reporting to senior leadership, you will drive strategic initiatives with a good understanding of the client's requirements. This role demands a blend of technical acumen, leadership prowess, customer-centric thinking, and deep business analytical expertise.
Responsibility:
-
Lead Delivery Operations: Oversee the planning, execution, and delivery of complex data and AI projects, ensuring on-time, on-budget completion while maintaining high quality standards.
-
Drive Automation and Innovation: Identify opportunities for process automation, implement innovative solutions to enhance efficiency, and integrate AI-driven tools to streamline delivery workflows.
-
Team Growth and Development: Build, scale, and mentor high-performing teams, focusing on people's development through coaching, performance management, and skill-building programs to foster a culture of excellence.
-
Customer Engagement: Act as a key client interface, demonstrating deep customer savvy to understand needs, manage expectations, and deliver tailored solutions that exceed objectives.
-
Performance Optimization: Monitor and improve key metrics such as project margins, resource utilization, and team productivity; implement strategies to grow the delivery team while enhancing profitability.
-
Strategic Collaboration: Partner with cross-functional teams (e.g., product, engineering, sales) to align delivery with business goals, incorporating data/AI product thinking to influence roadmap and innovation.
-
Best Practices & Compliance: Ensure adherence to best practices in data governance and security and drive continuous improvement initiatives.
-
Minimum 10+ years of experience in delivery leadership roles within data, AI, or technology services, with at least 5 years demonstrating strong customer savvy in client-facing environments.
-
Proven track record of handling large-scale project deliveries and growing teams, with a focus on improving margins, utilization rates, and overall operational efficiency.
-
Strong expertise in data/AI product thinking, including experience with AI/ML frameworks, data pipelines, and product lifecycle management.
-
Demonstrated success in automation and innovation, such as implementing robotic process automation (RPA), AI-driven tools, or efficiency-enhancing technologies.
-
Exceptional business analytical skills: structured problem definition, blending deep business acumen to translate complex data into actionable, evidence-based business recommendations and outcomes.
-
Excellent communication, problem-solving, and stakeholder management abilities; the ability to thrive in a collaborative, innovative culture.
Competitive compensation with performance-based incentives and strong growth upside
-
Comprehensive health and wellness benefits
-
Flexible time off and company holidays
-
Remote, hybrid, and flexible work options (role dependent)
-
Opportunities for rapid professional growth in a modern data ecosystem
-
A collaborative, low-bureaucracy environment with real ownership and measurable impact
-
Clear growth paths as the company scales
Modern is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.
If you are passionate about data-driven innovation, building impactful solutions, and growing in a high-ownership environment, we’d love to have you join us on this journey.
