1. Key Responsibilities
- Inbound & Outbound Calling: Make outbound calls to leads to promote products and handle incoming inquiries from existing customers.
- Lead Generation & Sales: Identify potential sales opportunities, explain product features, and persuade prospects to make a purchase or schedule appointments.
- Customer Support: Resolve customer grievances, answer questions about services, and provide after-sales support.
- Database Management: Update customer information and call logs accurately in CRM software like Salesforce or Zoho.
- Target Achievement: Consistently meet daily, weekly, and monthly call or sales targets.
2. Core Skills & Requirements
- Communication: Exceptional verbal and written skills in English and/or regional languages.
- Persuasion: Ability to handle rejections professionally and maintain a positive attitude.
- Technical Literacy: Basic computer knowledge, proficiency in MS Office (especially Excel), and familiarity with telecommunication systems.
- Active Listening: The capacity to understand customer needs to offer appropriate solutions.
3. Qualifications
- Education: Minimum of a High School Diploma (12th Pass) or a Bachelor's Degree in any field.
- Experience: Many roles are entry-level (fresher-friendly), though some companies prefer 6+ months of experience in sales or customer service.
4. Language
Hindi,English
5. Salary & Benefits
- Base Salary: Typically ranges from ₹12,000 to ₹18,000 Per Month in India, depending on location and industry.
- Incentives: Most roles offer performance-based bonuses that can significantly increase total earnings.
Job Types: फ़ुल-टाइम, स्थायी
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- बीमार होने पर ली गई छुट्टियों का पेमेंट
- लाइफ़ इंश्योरेंस
Work Location: In person
