Job Summary:
A Telemarketing Executive is responsible for contacting potential and existing customers over the phone to promote products or services, generate leads, schedule appointments, and achieve sales targets. The role requires excellent communication, persuasion, and customer service skills.
Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Explain company products and services clearly and professionally.
- Generate leads and convert inquiries into sales opportunities.
- Follow up with customers to maintain relationships and close sales.
- Handle customer questions, objections, and complaints effectively.
- Schedule appointments or meetings for the sales team, when required.
- Maintain accurate records of customer interactions in the CRM or database.
- Achieve daily, weekly, and monthly call and sales targets.
- Stay updated on product knowledge, promotions, and company policies.
- Ensure compliance with company standards and telemarketing regulations.
Required Skills:
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Good listening and customer service skills.
- Ability to work under pressure and meet targets.
- Time management and organizational skills.
Qualifications:
- Higher Secondary (12th Pass) or Bachelor's degree in any discipline.
- Previous experience in telemarketing, telesales, or customer service is preferred.
- Freshers with strong communication skills may also apply.
Working Conditions:
- Office-based role with regular phone communication.
- Fixed or rotational shifts, depending on business requirements.
- Performance-based incentives may be offered based on target achievement.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Ability to commute/relocate:
- Guduvanchery Lake, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Telemarketing: 1 year (Preferred)
Language:
Work Location: In person
