Telecalling Executive
Roles & Responsibilities:
- Call incoming leads generated through online advertisements, walk-ins, and referrals.
- Explain the services briefly and schedule appointments with counsellors.
- Maintain call records, follow-up logs, and lead status in the CRM.
- Handle basic customer queries over the phone and forward potential clients to senior staff.
- Manage front-desk responsibilities, including greeting clients and registering walk-in visitors.
- Prepare and submit daily call reports and updates to the Branch Manager.
Qualifications & Requirements:
- Any Degree.
- 6 months to 1 year of experience in telecalling is preferred.
- Good communication skills in English and Tamil; Hindi is optional.
- Basic computer knowledge and proficiency in MS Excel.
- Good interpersonal and customer-handling skills.
- Freshers with good communication skills may also be considered.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
