Key Responsibilities
- Handle inbound and outbound calls in a professional manner
- Generating Leads
- Address customer queries, complaints, and requests promptly
- Provide accurate information about products/services
- Maintain detailed records of customer interactions
- Follow communication scripts and company guidelines
- Escalate complex issues to the concerned department
- Achieve daily/weekly call targets and KPIs
- Ensure customer satisfaction and build long-term relationships
- Rotational shifts (Day/Night)
- 6-day working week (depending on company policy)
Qualification: Any Gradyuate.
Preferred from Healthcare Background.
Pl. Share CV at [email protected]
DD Mishra,
Head HR
Pay: ₹18,660.00 - ₹22,000.00 per month
Work Location: In person
