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Supervise and coordinate day-to-day inbound and outbound logistics activities.
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Plan and execute dispatches as per customer requirements, order priorities and defined schedules.
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Ensure timely movement of materials from warehouse/CNF locations to customers and distribution points.
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Monitor pending dispatches, delivery schedules and operational exceptions.
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Ensure smooth coordination between warehouse, logistics, sales and customer service teams.
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Coordinate with transporters for timely vehicle placement and dispatch execution.
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Plan vehicles based on shipment volume, route, destination and load requirements.
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Monitor vehicle reporting, loading, departure and delivery status.
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Track vehicle utilisation and load optimisation to improve transportation efficiency.
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Resolve transporter-related issues such as vehicle delays, driver issues, route deviations and delivery delays.
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Maintain transporter performance records and escalate recurring service issues.
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Ensure dispatches are executed as per approved schedules and customer requirements.
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Coordinate with warehouse teams for material readiness, picking, loading and dispatch.
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Monitor shipment movement until successful delivery.
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Track delayed, pending and exception shipments and take corrective action.
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Ensure achievement of defined OTIF (On-Time In-Full) and delivery performance targets.
Current logistics roles commonly include dispatch planning, vehicle placement, transporter coordination and OTIF monitoring.
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Verify and maintain invoices, delivery challans, E-way Bills, LR/GR, POD and other transport documents.
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Ensure all required documents are available before vehicle dispatch.
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Follow up with transporters for pending PODs and delivery documents.
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Maintain accurate shipment-wise documentation and records.
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Ensure documentation compliance as per company SOP and statutory requirements.
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Coordinate with warehouse/CNF teams for inward, outward, stock movement and dispatch activities.
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Monitor physical and system stock movement and report discrepancies.
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Ensure materials are available and ready for dispatch as per customer requirements.
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Coordinate stock transfers and inter-location movements.
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Support stock reconciliation, physical verification and inventory audits.
SAP-based logistics roles commonly include GRN, stock transfers, material movements, inventory reconciliation and system-to-physical stock accuracy.
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Update and maintain logistics transactions in SAP/ERP/TMS systems.
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Monitor delivery, dispatch, stock movement and transportation-related transactions.
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Ensure accuracy of system data against physical/logistics documents.
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Track pending transactions and coordinate with concerned teams for timely closure.
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Support system/process changes and ensure adherence to defined workflows.
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Coordinate with transporters, 3PL partners, drivers and logistics service providers.
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Monitor transporter performance against agreed SLAs and service standards.
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Follow up on vehicle placement, delivery performance, POD submission and service issues.
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Identify recurring transporter issues and implement corrective actions.
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Support transporter performance reviews and cost/service improvement initiatives.
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Monitor transportation and freight costs.
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Analyse route-wise and transporter-wise freight performance.
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Support route optimisation and load consolidation to reduce logistics costs.
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Identify opportunities for cost savings without affecting service levels.
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Validate transporter bills and supporting documents before submission for payment.
Cost optimisation, route planning, load utilisation and transporter performance are also highlighted in current logistics roles.
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Prepare daily, weekly and monthly logistics MIS reports.
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Monitor dispatch status, pending orders, vehicle placement, delivery status and POD pendency.
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Prepare OTIF, transporter performance, freight and shipment-related reports.
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Analyse operational data and highlight deviations to management.
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Maintain accurate logistics trackers and ensure timely reporting.
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Allocate daily activities to logistics/dispatch team members based on operational requirements.
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Supervise team performance and ensure completion of assigned activities within timelines.
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Guide team members on documentation, dispatch processes and SOP compliance.
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Support training and development of logistics personnel.
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Maintain discipline, coordination and accountability within the team.
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Coordinate with Sales, Warehouse, Finance, Billing, Supply Chain and Customer Service teams.
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Provide shipment and delivery status updates to internal stakeholders.
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Handle customer delivery-related queries and coordinate resolution.
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Support urgent and priority dispatch requirements.
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Escalate critical delays, shortages, damages and service failures to management.
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Ensure compliance with company logistics SOPs and statutory requirements.
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Ensure proper documentation for all material movements.
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Monitor safe loading, unloading and transportation practices.
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Ensure compliance with GST, E-way Bill and other applicable transportation requirements.
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Support internal/customer audits and maintain required records.
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Identify operational bottlenecks affecting dispatch and delivery performance.
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Analyse root causes of delays, damages, shortages and transportation failures.
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Implement corrective and preventive actions.
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Improve logistics processes, turnaround time and service quality.
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Recommend process improvements for better productivity and cost efficiency.
Responsible for supervising end-to-end logistics operations including dispatch planning, transportation coordination, vehicle placement, transporter/3PL management, warehouse coordination, documentation, SAP/ERP transactions, delivery tracking, OTIF performance, MIS reporting, freight cost control and timely resolution of operational issues.
