Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: SAP S/4HANA PP/PPDS Functional Engineer
Position: Senior Software Engineer
Experience: 6 to 9 Years
Category: IT Infrastructure
Job location: Bangalore
Njoyn- J0726-2134
Employment Type: Full Time
Job Description:
Job Summary:
The SAP S/4HANA PP/PPDS Functional Engineer will provide functional support for SAP Production Planning and related planning processes in an application maintenance environment. The role focuses on day-to-day operational support, incident and service request handling, issue analysis, testing, knowledge sharing and continuous improvement.
The role requires solid SAP PP knowledge and a willingness to further develop practical expertise in embedded PP/DS through project exposure, support activities and collaboration with senior experts.
Key Areas of Responsibility
- Provide functional support for SAP S/4HANA Production Planning processes in a global AMS environment.
- Support business users, key users and Business Process Owners in resolving incidents, service requests and functional questions.
- Support core manufacturing planning processes, including demand management, MRP, production orders, capacity planning and planning-related master data.
- Provide basic support for embedded PP/DS processes, with the expectation to further develop PP/DS expertise through hands-on work, knowledge transfer and project involvement.
- Perform initial issue analysis, business impact assessment, root cause analysis and coordination with technical teams, senior functional experts or external partners where needed.
- Support change requests and enhancements by performing impact analysis, functional testing, regression testing and documentation updates.
- Work according to ITIL-based AMS processes, including incident management, request fulfilment, problem management and change management.
- Use support and collaboration tools such as ServiceNow, Jira and Confluence for ticket handling, documentation, issue tracking and knowledge sharing.
- Support local deployments and hypercare activities by helping users adopt the global template and by resolving planning-related issues after go-live.
- Collaborate with cross-functional teams in areas such as Materials Management, Quality Management, Warehousing, Supply Chain and Manufacturing Execution.
- Contribute to continuous improvement by identifying recurring issues, proposing improvements and supporting stabilization of the global template.
Experience and Skills
- Hands-on experience in SAP PP implementation, support or application maintenance.
- Good functional understanding of SAP Production Planning processes, including demand management, MRP, production orders, capacity planning and planning master data.
- Basic or practical exposure to SAP embedded PP/DS, or strong willingness and ability to develop PP/DS expertise through hands-on support and project work.
- Experience working in an AMS, production support or IT support environment.
- Good understanding of ITIL-based support processes, especially incident management, service request handling, problem management and change management.
- Experience using support and collaboration tools such as ServiceNow, Jira and Confluence.
- Ability to analyze functional issues, communicate clearly with business users and coordinate resolution with other teams.
- Understanding of integration points between Production Planning and related areas such as MM, QM, Warehousing, Supply Chain or Manufacturing Execution.
- Good testing skills, including functional testing, regression testing and support for change validation.
- Strong analytical, problem-solving and communication skills.
- Ability to work effectively in a global, multicultural and highly integrated business environment.
- Good command of English, both written and spoken.
Nice to Have
- Deeper hands-on experience with embedded PP/DS in SAP S/4HANA, including detailed scheduling, planning heuristics, alerts, resources, production versions or PDS integration.
- Experience with SAP Digital Manufacturing, MES or shopfloor integration.
- Knowledge of Advanced Variant Configuration.
- Exposure to SAP PM or SAP QM processes.
- Experience supporting SAP S/4HANA deployments, rollouts or hypercare.
- SAP certification in SAP PP, PP/DS or related modules.
- Experience working with global templates and standardized business processes.
Grading Differentiators
- Good knowledge of SAP PP processes and ability to provide independent functional support within the assigned scope.
- Basic practical understanding of PP/DS and clear motivation to develop stronger PP/DS expertise.
- Ability to resolve standard and moderately complex functional issues in an AMS environment.
- Good understanding of ITIL-based support processes and disciplined ticket handling.
- Ability to work with business users, key users, IT teams and external partners in a structured and collaborative way.
- Contribution to documentation, knowledge sharing, testing, stabilization and continuous improvement activities.
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world. role#LI-DP4
