Role: Process Associate
Skill: Accounts Receivable
Experience: 3 years to 6 years
Job Location: Bangalore
Shift: 24x7
Education:
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Non-technical graduation in finance & accounts stream- B.Com, M.Com or similar
Essential Requirements:
- Bachelor’s degree in commerce or equivalent
- 2 to 5 years of relevant experience
- Understanding of OTC
- Experience of Cash Application or billing process
- Understanding of Debit note and Credit note posting
- Ability to work independently
- Problem Solving expertise
- Sense of urgency to meet agreed-upon deliverables schedules
- Strong verbal and written communications skills
Key tasks and responsibilities:
- Raise accurate customer invoices as per contract terms and billing schedules
- Review billing triggers and supporting documents to ensure completeness and accuracy
- Perform credit note and rebill processing for billing corrections and adjustments
- Post invoices, credit notes, and debit notes in the ERP system (e.g., SAP S/4HANA)
- Ensure timely and correct accounting entries in the AR sub-ledger
- Analyze billing discrepancies and coordinate resolution with upstream teams
- Respond to customer and internal stakeholder queries related to billing and rebills
- Maintain proper documentation and audit trail for all billing activities
- Adhere to SLAs, internal controls, and client-specific billing guidelines
- Support month-end and quarter-end closing activities
- Identify billing issues, trends, and improvement opportunities
- Ensure compliance with SOX and other applicable regulatory requirements
