We are looking for a proactive and organized IVF Floor Coordinator to oversee the day-to-day operations of our IVF center. The ideal candidate should have excellent communication and coordination skills and be capable of ensuring a smooth patient experience while supporting doctors and clinical staff.
Key Responsibilities
- Coordinate daily floor operations and ensure smooth patient flow
- Welcome and guide patients throughout their visit
- Manage patient appointments and coordinate with doctors and nursing staff
- Ensure timely movement of patients for consultations, investigations, and procedures
- Maintain proper documentation and update patient records
- Coordinate with reception, billing, laboratory, pharmacy, and clinical teams
- Follow up with patients regarding appointments and scheduled treatments
- Address patient queries and provide general assistance
- Ensure cleanliness, discipline, and efficient workflow on the floor
- Report operational issues to the management and assist in resolving them
- Monitor patient satisfaction and help maintain a positive experience
Requirements
- Graduate in any discipline (healthcare administration experience is an advantage)
- Minimum 1 year of experience in a hospital, clinic, or IVF center preferred
- Good communication and interpersonal skills
- Basic computer knowledge and proficiency in MS Office
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced healthcare environment
Preferred Skills
- Experience in patient coordination or hospital operations
- Knowledge of IVF or fertility center workflows
- Professional attitude with a patient-focused approach
- Ability to work effectively with multidisciplinary teams
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
