Job Title: CRM Executive
Company: Miracle Group of Companies
Industry: Corrugation
Salary: Up to ₹25,000 per month
Responsibilities & Requirements
- Must have prior experience in the Corrugation industry.
- Minimum 1 year of relevant experience in CRM or sales roles.
- Build and maintain strong client relationships to ensure long-term satisfaction and loyalty.
- Respond promptly to client inquiries and resolve issues effectively.
- Develop and implement CRM strategies aimed at improving client engagement and retention.
- Conduct regular follow-ups to ensure client needs are well understood and fulfilled.
- Collaborate with internal teams (sales, marketing, operations) to enhance the overall client experience.
- Analyze client feedback and CRM data to identify trends and recommend process improvements.
- Prepare and present detailed CRM activity reports to senior management.
- Maintain organized and accurate records of all client interactions and transactions.
- Proficient in Microsoft Excel, PowerPoint, and other standard computer applications.
- Excellent written and verbal communication skills in English.
- Strong analytical, problem-solving, and organizational skills.
- Ability to multitask, prioritize, and work independently as well as within a team.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
