ROLE OVERVIEW
We are looking for a Project Manager to own end-to-end delivery and revenue growth for our Indian and international clients. Once a client is onboarded, you become their primary point of contact — responsible for coordination, delivery, creative pipeline, inter-departmental alignment, and scaling client revenue month on month.
This is not a support role. This is a revenue-protecting and revenue-expanding role. Your single most important metric is client revenue growth — everything you do feeds into that number.
YOUR PRIMARY KPI
Month-on-month revenue increment for every client under your pod. You own this number. Internal coordination, creative approvals, strategy discussions, and client communication all exist to serve this outcome.
KEY RESPONSIBILITIES
Client Ownership & Communication
1. Act as the single POC for all assigned clients post-onboarding — Indian and international.
2. Own client onboarding: set clear expectations on scope, timelines, deliverables, and working model.
3. Share structured weekly and monthly updates covering progress, blockers, and next steps.
4. Conduct regular review calls to maintain alignment, satisfaction, and long-term retention.
5. Handle client escalations professionally, balancing expectations with internal feasibility.
Creative Pipeline — Ideation to Live Ads
6. Drive the end-to-end creative process — from ideation to script approval to final ad going live.
7. Review and approve ad concepts, scripts, and creatives at every stage before they reach the client or go live.
8. Ensure creative output is aligned with client goals, brand tone, and performance benchmarks.
9. Maintain a consistent pipeline of fresh ideas and creatives so campaigns never run on stale assets.
Inter-Departmental Alignment
10. Act as the communication bridge between the client and all internal teams — strategy, design, content, ads, and operations.
11. Translate client expectations clearly to internal teams and ensure everyone is aligned before execution begins.
12. Track task ownership, timelines, dependencies, and deliverables across departments.
13. Proactively identify and resolve misalignments, bottlenecks, or gaps before they impact delivery or the client relationship.
Revenue Strategy & Growth
14. Lead monthly offers, strategy, and CRO (Conversion Rate Optimisation) discussions to identify levers for scaling client revenue.
15. Collaborate with internal strategists to build and refine growth plans for each client.
16. Identify upsell and cross-sell opportunities once core delivery stabilises and performance improves.
17. Monitor client performance metrics — ROI, retention, revenue trends — and present actionable insights.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Leave encashment
- Life insurance
- Paid sick time
Ability to commute/relocate:
- Singh Nagar, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What are your salary expectations?
Education:
Experience:
- Digital Marketing: 2 years (Preferred)
- Marketing: 2 years (Required)
Work Location: In person
