We're Hiring: Associate – Academy Operations | BrightChamps
Are you someone who enjoys coordinating with people, solving problems, and ensuring smooth operations? Join BrightChamps and be part of a global EdTech company that's empowering kids with future-ready skills!Location: Bengaluru (HSR Layout)
About BrightChamps
BrightChamps is a global live-learning EdTech platform helping children aged 6–16 develop next-generation life skills such as Coding, Financial Literacy, Communication Skills, Robotics, and more across 25+ countries.
Role: Associate – Academy Operations
As an Associate – Academy Operations, you'll play a key role in ensuring seamless demo class execution, supporting teacher onboarding, and coordinating with educators across international time zones.
Key Responsibilities
Be the first point of contact for new part-time teachers during their initial 45 days, ensuring a smooth onboarding experience and successful demo delivery.
Schedule, track, and monitor demo classes while proactively resolving operational challenges.
Coordinate with teachers to confirm availability and maintain accurate slot information.
Escalate operational issues when needed and ensure timely resolution.
Maintain daily trackers, operational reports, and data accurately.
Share timely updates with managers and collaborate with cross-functional teams to ensure smooth demo operations across regions.
Who Can Apply?
Bachelor's degree in any discipline (Freshers are welcome!)
0–3 years of experience (EdTech experience is a plus)
Strong communication and coordination skills
Basic knowledge of MS Excel / Google Sheets
Ability to multitask in a fast-paced environment
Detail-oriented with a proactive problem-solving mindset
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
