Job Title: System Administrator
Job Code: CUB/2026/SSE/011
Experience: 4-6yrs
Job Location: Infopark, Kochi
Why Join Us?
- Innovative Environment: Join a forward-thinking company that encourages creativity and problem-solving.
- Career Growth: Opportunities for professional development and career advancement.
- Collaborative Culture: Work in a team-oriented environment where your contributions are valued.
- Competitive Compensation: Attractive salary package and performance-based incentives.
Role Overview
We are seeking an experienced System & Network Administrator with hands-on expertise in managing enterprise IT infrastructure, networks, servers, end-user systems, and security. The ideal candidate should have strong expertise in Linux (Ubuntu), Windows, and macOS administration, network configuration and troubleshooting, hardware maintenance, virtualization, backup management, and IT security. Additionally, the candidate should possess basic to intermediate AI proficiency, with the ability to leverage AI-powered tools for IT operations, automation, monitoring, troubleshooting, and productivity enhancement.
The candidate will be responsible for maintaining the organization's IT infrastructure, ensuring system availability, security, performance, and providing technical support to employees.
Key Responsibilities
Network Administration-
Configure, manage, and troubleshoot LAN, WAN, VLAN, VPN, Wi-Fi, and internet connectivity
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Manage network devices including routers, switches, firewalls, and access points
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Monitor network performance and optimize bandwidth utilization
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Implement and maintain network security policies and access controls
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Configure and maintain VPN solutions for remote access
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Troubleshoot network outages, latency issues, and connectivity problems
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System Administration
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Install, configure, monitor, and maintain:
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Ubuntu/Linux Machines and Servers
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Windows Machines, Servers, and Workstations
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macOS Systems
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Perform system upgrades, patch management, and security hardening.
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Configure and maintain user accounts, permissions, and access controls.
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Monitor system performance and capacity planning.
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Implement and maintain backup and disaster recovery solutions.
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Manage virtualization environments such as VMware, Proxmox, or similar platforms.
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Hardware & End User Support
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Diagnose and resolve hardware issues related to:
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Laptops
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Desktops
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Servers
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Printers
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Network Devices
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Coordinate hardware procurement, installation, upgrades, and replacements.
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Maintain IT asset inventory and lifecycle management.
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Provide technical support to employees for hardware and software-related issues.
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Security & Compliance
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Implement endpoint security, antivirus, and vulnerability management.
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Conduct periodic security audits and system health checks.
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Manage MFA, SSO, VPN, and access control mechanisms.
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Ensure compliance with organizational security policies and industry best practices.
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Monitor security incidents and coordinate remediation activities.
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Monitoring
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Implement and maintain monitoring tools such as:
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AI-Driven IT Operations & Automation
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Utilize AI-powered tools (e.g., Copilot, ChatGPT, automation platforms) to enhance IT operations and troubleshooting
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Automate routine system administration tasks using scripts and AI-assisted workflows
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Leverage AI for log analysis, anomaly detection, and predictive maintenance
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Use AI tools for faster root cause analysis and documentation
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Stay updated with emerging AI technologies relevant to system administration and IT operations
Required Skills
Operating Systems-
Ubuntu/Linux Administration
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Windows Administration
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macOS Administration
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Networking
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TCP/IP, DNS, DHCP
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VPN, VLAN
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Routing & Switching
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Firewall Management
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Network Security
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Hardware
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Laptop/Desktop Troubleshooting
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Server Maintenance
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Hardware Diagnostics
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IT Asset Management
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Cloud & Virtualization
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Security
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MFA & SSO Configuration
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Endpoint Security
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Vulnerability Management
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Backup & Disaster Recovery
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AI Proficiency
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Familiarity with AI tools for IT automation and support
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Basic scripting and automation (Shell/Python preferred)
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Experience using AI for troubleshooting, documentation, or monitoring
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Understanding of AI-assisted productivity tools in IT operations
Qualifications
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Diploma Computer Science/ Electronics & Communication/ Information Technology or a related field
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Hands-on experience in System & Network Administration
- Relevant certifications are an advantage:
- CCNA / CCNP
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RHCSA / RHCE
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Microsoft Certifications
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Exposure to AI/automation tools in IT environments is an added advantage