Responsibilities:
● Managing daily travel bookings for clients including flights, hotels, bus, train, cabs, visa, travel insurance and others
● Manage end-to-end visa services of customers
● Handle customer inquiries and resolve issues in a timely and professional manner
● Updating daily activities in the project management tool
● Raising customer queries where there is dependency of any internal team member
● Communicating & coordinating with internal & external stakeholders
● Stay updated with industry trends and changes in regulations to ensure operational compliance
● Contribute to the overall operational efficiency and effectiveness of the organization
Qualifications:
● Previous experience in travel operations is preferred
● Good knowledge of visa-related nuances
● Knowledge of operating travel Global Distribution System (GDS) preferred
● Excellent attention to detail and accuracy in performing tasks
● Proficient in using operational tools, software, and systems
● Strong communication skills, both written and verbal
● Ability to work well in a fast-paced and dynamic environment
● Knowledge of regulatory compliance and industry best practices
● Comfortable with MS tools & especially Excel
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
