At Kapture CX, we are looking for a Director / Senior Director – Enterprise Sales in our Enterprise Sales team.
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, BigBasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.
Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.
As the Director / Senior Director – Enterprise Sales, you will drive strategic revenue growth by winning and expanding large enterprise accounts across North India. You will partner with CXOs, lead complex consultative sales cycles, and play a pivotal role in accelerating Kapture CX's enterprise business while shaping long-term customer relationships.
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You will identify, engage, and close high-value enterprise opportunities while consistently exceeding revenue targets.
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You will build trusted relationships with CXOs and senior business leaders, becoming a strategic advisor throughout the sales journey.
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You will own the complete enterprise sales cycle—from prospecting and solution positioning to commercial negotiations and deal closure.
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You will collaborate closely with Pre-Sales, Product, Customer Success, and Marketing teams to deliver tailored AI-powered CX solutions for enterprise customers.
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You will build a predictable sales pipeline, maintain accurate forecasts, and contribute to Kapture CX's long-term growth strategy.
This is a Gurugram-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.
You consistently exceed revenue targets, build a strong enterprise pipeline, win strategic logos, and establish Kapture CX as a trusted AI-powered CX partner for leading enterprises.
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You have 7–10 years of experience in Enterprise Sales, preferably within B2B SaaS.
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You have a proven track record of consistently closing large enterprise deals and achieving ambitious sales targets.
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You have experience selling to CXOs and senior decision-makers across enterprise organizations.
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You are comfortable managing long, consultative sales cycles involving multiple stakeholders.
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You excel at consultative and solution-based selling for complex enterprise customers.
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You can build executive-level relationships and influence key business decisions.
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You are skilled at commercial negotiations, deal structuring, and strategic account management.
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You use CRM and sales analytics effectively to manage pipelines and forecast business accurately.
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You have experience selling AI, Customer Experience, CRM, Contact Center, or Enterprise SaaS solutions.
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You bring an existing enterprise network across BFSI, Retail, E-commerce, Travel, Logistics, or Consumer Brands.
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You have consistently closed high-value multi-year SaaS contracts.
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You have worked in a fast-growing SaaS organization with exposure to global enterprise customers.
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The opportunity to build and scale enterprise business for one of India's fastest-growing AI-powered CX platforms.
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Ownership of strategic enterprise accounts with direct exposure to senior leadership.
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A high-impact role with significant influence on business growth and GTM strategy.
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Competitive compensation, performance-based incentives, and ESOPs.
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A collaborative, fast-paced culture where innovation, ownership, and growth are encouraged.
