Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
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Assist guests with their choice of wine and beverage pairing to complement menu selection and take the appropriate orders
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Up-sell and promote food and beverage offers at every available opportunity
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Organize, supervise and assist with the service of beverages
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Attend daily F&B meetings and monthly staff meetings to discuss wine updates
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Ensure correct handling, storage and cleaning of all liquor service equipment
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Ensure that a tight control is kept on all stock used
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Maintain par levels for wine stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. Ensure wine orders are received correctly, properly stored/recorded and kept secured.
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Inspect quality of opened wine in F&B Outlets regularly
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Check wine storage areas for proper supplies, organization and cleanliness. Rectify any cleanliness/organization deficiencies
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Work with suppliers and purchasing department to obtain best priced products
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Work with Culinary team and Restaurant Manager on menu promotion and wine pairing selection base on menu offerings and guests’ feedback to suit different outlets
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Develop and conduct all wine-related staff training programs
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Liaise and coordinate with wine purveyors for wine updates, training and promotions
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Maintain an updated Wine List. Develop budget plan, monitor and present a clear Sales Mix Record
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Work on special projects to strengthen the Hotel’s position as a market leader in wine
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Be aware of and comply with Licensing Laws
Qualifications
Minimum 1 year of experience preferably in luxury hotel
Hotel Management Degree and Bartending course
Additional Information
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Oral and written fluency in English
