We're Hiring – E-commerce Executive
Location: Tiruppur
Experience: 1–3 Years
Industry: E-commerce / Kidswear / Fashion Retail
About the Role
We are looking for a detail-oriented and proactive E-commerce Executive to manage our online marketplace operations and D2C website. The ideal candidate should have hands-on experience in product listings, marketplace management, customer support, inventory coordination, and digital commerce optimization.
Key Responsibilities
✅ Product Listing & Optimization
- Create, manage, and optimize product listings across Amazon, Flipkart, Myntra, FirstCry, and Shopify.
- Perform SEO keyword research and optimize titles, descriptions, bullet points, and backend keywords.
- Ensure accurate product information, images, pricing, and attributes.
✅ Website Management (Shopify)
- Maintain and update the D2C website.
- Manage product launches, collections, banners, offers, and promotional campaigns.
- Monitor website performance and user experience.
✅ Content & SEO Optimization
- Optimize A+ Content, brand stores, and product content.
- Improve organic visibility through SEO best practices.
- Coordinate content updates based on market trends and performance data.
✅ Order & Inventory Management
- Process and monitor daily orders.
- Update inventory across channels to maintain stock accuracy.
- Coordinate with warehouse and operations teams for smooth fulfillment.
✅ Customer Support & CRM
- Handle customer queries through email, WhatsApp, marketplaces, and social media.
- Manage CRM activities and customer engagement campaigns.
- Support WhatsApp marketing initiatives and customer retention efforts.
✅ Marketplace Operations & Advertising
- Assist in managing marketplace advertising campaigns.
- Monitor product performance, sales trends, and competitor activities.
- Support new product launches and promotional campaigns.
✅ Returns & Performance Monitoring
- Follow up on returns, cancellations, and customer issues.
- Prepare and share daily/weekly/monthly reports on sales, returns, and operational metrics.
- Track KPIs and provide actionable insights to the E-commerce Manager.
✅ Process Compliance
- Follow SOPs and ensure operational consistency.
- Execute tasks assigned by the E-commerce Manager efficiently.
- Coordinate cross-functionally to achieve business objectives.
Requirements
✔ Experience with Amazon, Flipkart, Myntra, FirstCry, and Shopify preferred
✔ Strong understanding of Marketplace SEO and Product Content Optimization
✔ Knowledge of CRM tools, WhatsApp Marketing, and Marketplace Ads
✔ Good analytical and reporting skills
✔ Proficiency in Microsoft Excel and Google Sheets
✔ Familiarity with SEO tools and ability to quickly adapt to new software and technologies
✔ Understanding of e-commerce analytics and performance metrics
✔ Excellent communication and organizational skills
✔ Experience with AI tools (ChatGPT, Gemini, Claude, etc.) will be an added advantage
Preferred Skills
- Shopify Administration
- Marketplace Seller Panel Management
- SEO & Keyword Research
- Data Analysis & Reporting
- Inventory Management
- Customer Service Excellence
- Problem Solving & Attention to Detail
Why Join Us?
- Opportunity to work with leading marketplaces and a growing D2C brand.
- Exposure to end-to-end e-commerce operations.
- Dynamic learning environment with AI-driven workflows.
- Career growth opportunities in digital commerce.
Apply Now: [email protected] or call +91 8637483086
Subject: Application for E-commerce Executive Position
Job Types: Full-time, Part-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
