Role description
Experience: 5–7 Years
Location: Trivandram
Employment Type: Full-Time
We are looking for a Java Production Support Engineer with 5–7 years of experience to support and maintain critical production applications. The ideal candidate should have a strong foundation in Java, excellent troubleshooting skills, and the ability to work in a 24x7 production support environment.
- Provide production support for Java-based applications and ensure high system availability.
- Monitor application performance and troubleshoot production issues.
- Analyze, debug, and resolve incidents within defined SLAs.
- Coordinate with development, infrastructure, and business teams to resolve application issues.
- Perform root cause analysis (RCA) and implement preventive measures.
- Support application deployments, patches, and production releases.
- Create and maintain support documentation, runbooks, and knowledge articles.
- Participate in on-call and 24x7 production support rotations.
- 5–7 years of experience in Java application support or development.
- Strong knowledge of Java and application troubleshooting.
- Experience in Production Support for enterprise applications.
- Good understanding of Unix/Linux environments.
- Basic knowledge of Shell Scripting.
- Strong analytical, logical reasoning, and problem-solving skills.
- Excellent verbal and written communication skills.
- Willingness to work in a 24x7 production support environment.
- Experience with incident management and monitoring tools.
- Knowledge of SQL and database troubleshooting.
- Exposure to ITIL processes and support methodologies.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience supporting large-scale enterprise applications.
Primary Skills: Java, Production Support, Unix, Linux, Shell Scripting, Troubleshooting, Logical Reasoning.
Skills
java,unix shell scripting,production support,logical reasoning,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
