We are looking for a Customer Service Executive to join our team. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to handle queries professionally. The role involves assisting customers, resolving complaints, providing accurate information, and ensuring a smooth customer experience through calls, emails, and chats. Responsibilities: • Handle customer queries and concerns in a professional manner • Provide accurate information about products and services • Resolve customer complaints and ensure timely follow-up • Maintain records of customer interactions and feedback • Coordinate with internal teams for quick issue resolution • Ensure high levels of customer satisfaction and service quality Requirements: • Good verbal and written communication skills • Basic computer knowledge • Ability to multitask and work in a fast-paced environment • Problem-solving and interpersonal skills • Freshers and experienced candidates can apply
Job Type: Full-time
Pay: ₹11,230.47 - ₹25,000.23 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
