Job Description (JD) – Tea Mixologist (Café)
Job Title: Tea Mixologist
Department: Café Operations
Job Summary
We are looking for a passionate and creative Tea Mixologist to craft premium tea-based beverages and deliver exceptional guest experiences. The ideal candidate should have a strong understanding of tea varieties, brewing techniques, flavor pairing, and beverage presentation. This role combines the art of tea preparation with innovation to create signature drinks while maintaining the highest standards of quality, hygiene, and customer service.
Key Responsibilities
· Prepare and serve a wide range of hot, iced, and specialty tea beverages as per company standards.
· Develop innovative tea-based mocktails, coolers, lattes, sparkling teas, and seasonal beverages.
· Ensure consistency in taste, quality, and presentation of every beverage served.
· Recommend tea pairings and beverage options based on customer preferences.
· Educate guests about different tea varieties, origins, brewing methods, and health benefits.
· Maintain brewing equipment, tea stations, and beverage preparation areas in excellent condition.
· Monitor inventory of tea leaves, syrups, fruits, herbs, and other beverage ingredients.
· Minimize wastage by following standard recipes and portion control.
· Adhere to food safety, hygiene, and sanitation standards at all times.
· Collaborate with the culinary and marketing teams for new product development and seasonal beverage launches.
· Handle customer feedback professionally and ensure a memorable café experience.
· Support café operations during peak hours and assist team members whenever required.
Required Qualifications
· Diploma or Bachelor's degree in Hotel Management, Hospitality, Food & Beverage, or a related field (preferred).
· Certification in Tea, Beverage, Mixology, or Barista Skills is an added advantage.
· 1–3 years of experience in cafés, tea lounges, luxury hospitality, or specialty beverage outlets.
Required Skills
· Excellent knowledge of tea varieties, brewing techniques, and infusion methods.
· Creativity in beverage development and presentation.
· Strong customer service and communication skills.
· Knowledge of food safety and hygiene practices.
· Ability to work efficiently in a fast-paced environment.
· Good teamwork, time management, and multitasking skills.
· Attention to detail and consistency in beverage preparation.
Key Competencies
· Customer-focused attitude.
· Creativity and innovation.
· Product knowledge and storytelling.
· Positive attitude and professional grooming.
· Problem-solving ability.
· Adaptability and willingness to learn.
Key Performance Indicators (KPIs)
· Beverage quality and consistency.
· Customer satisfaction and positive feedback.
· Sales of specialty and signature tea beverages.
· Inventory control and minimal wastage.
· Compliance with hygiene and operational standards.
· Contribution to new beverage innovation.
Preferred Experience
· Experience with premium tea brands, specialty cafés, luxury hotels, or fine dining establishments.
· Knowledge of tea tasting, tea pairing, and beverage trends.
· Experience in creating signature tea menus and seasonal beverage offerings.
Work Location: In person
