Customer Care Executive - Hindi Calling
Qualification: 12th Pass
Experience: Freshers are eligible
Location: Sector 62
Key Responsibilities
- Handle customer calls in a professional and courteous manner.
- Resolve customer queries and provide accurate information.
- Ensure a positive customer experience and timely issue resolution.
- Maintain records of customer interactions in the system.
- Follow company policies and quality standards.
- Identify customer needs and recommend suitable products or services when required.
- Achieve assigned customer service and sales targets.
- Work closely with team members to deliver excellent service.
Requirements
- Minimum qualification: 12th Pass.
- Freshers and experienced candidates can apply.
- Good communication skills in Hindi and/or English.
- Basic computer knowledge.
- Strong customer service and interpersonal skills.
- Positive attitude and willingness to learn.
- Ability to work in rotational shifts, if required.
Role Mix: 80% Customer Support | 20% Sales
HR Srishti - 9214816474
Pay: ₹12,000.00 - ₹19,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related domain?
- What's your last in-hand salary ?
- Are you ok with sales roles as well for high incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
