Job Title: Account Manager — International Client Servicing
Job Type: Full Time | Office Based | New Delhi
About Print Printers
We are a New Delhi based export book printing company with over three decades of experience serving publishers in the USA, UK, Australia, and Canada. We specialise in Children's Books, Religious Books, Coffee Table Books, Trade Novels, and Journals. We take pride in delivering a seamless, no-surprises experience to every client, every time.
The Role
As Account Manager, you are the face of our company to our international publisher clients. Once a client comes on board, you own that relationship completely — from the first RFP to the final approved quote and beyond. You are organised, proactive, and the kind of person who updates clients before they have to ask.
What You Will Do
- Receive, acknowledge, and manage incoming RFPs from international publisher clients with a 3 working day quote turnaround commitment.
- Prepare internal cost sheets based on project specifications.
- Coordinate with partner printing vendors to gather and consolidate quotes.
- Submit finalised quotes for internal approval and deliver them to clients on time.
- Serve as the single point of contact for all active client accounts.
- Onboard new clients and ensure their preferences and specs are captured accurately.
- Prepare Job Cards on confirmed orders and coordinate handover to the production team.
- Maintain accurate CRM records and flag upsell and repeat order opportunities.
What We Are Looking For
- 1 to 3 years of B2B account management or client servicing experience with international clients.
- Excellent written and spoken English — you will represent Print Printers to publishers in the USA, UK, and Australia daily.
- Strong organisational skills and the ability to manage multiple accounts simultaneously.
- Numerically comfortable — you will work with cost sheets, vendor quotes, and pricing.
- Working knowledge of AI tools such as ChatGPT and Claude. This is a firm requirement.
- CRM experience, ideally HubSpot, and proficiency in MS Excel or Google Sheets.
- Calm under deadline pressure — print orders have hard timelines and clients need confidence.
Nice to Have
- Experience in printing, publishing, packaging, or manufacturing.
- Familiarity with book production processes — printing, binding, finishing, and export logistics.
- Experience managing communication across US, UK, and Australian time zones.
What We Offer
- Full ownership of an international publisher client portfolio.
- Direct exposure to senior leadership and a fast path to grow into a Senior Account Manager role.
- A collaborative, high-trust team environment.
- Competitive salary based on experience — 1 to 3 years bracket.
Location: New Delhi (Office Based, Full Time)
Experience: 1 to 3 years
Job Type: Full-time
Pay: ₹27,500.00 - ₹37,500.00 per month
Benefits:
Education:
Experience:
- Account management: 2 years (Preferred)
Language:
Location:
- New Delhi, Delhi (Preferred)
Work Location: In person
