Job Description – Store Manager
About the Company
A fast-growing retail and grocery company focused on delivering excellent customer experience through efficient and technology-driven store operations.
Job Summary
The Store Manager is responsible for overseeing overall store operations, managing the store team, ensuring customer satisfaction, maintaining inventory, and achieving sales and operational targets.
Key Responsibilities
- Oversee day-to-day store activities
- Ensure shelves are properly stocked and organized
- Maintain store cleanliness, hygiene, and safety standards
- Monitor opening and closing procedures
- Ensure smooth billing and operational processes
Team Management
- Hire, train, and supervise store staff
- Prepare staff schedules and manage attendance
- Handle leaves, discipline, and team coordination
- Motivate employees and resolve team conflicts
Customer Service
- Ensure excellent customer service standards
- Resolve customer complaints and issues professionally
- Maintain a welcoming shopping environment
- Support cross-selling and customer engagement initiatives
Inventory & Sales
- Monitor stock availability and replenishment
- Reduce stock loss and operational issues
- Support sales growth and store performance targets
Required Skills
- Strong communication and interpersonal skills
- Leadership and team management ability
- Problem-solving and decision-making skills
- Retail or grocery store operations experience
- Customer handling and operational management skills
Qualification & Experience
- Any Graduate
- Prior retail/store supervisory or managerial experience preferred
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
