Job description:
How to Apply
If you are interested in this opportunity, please apply by filling out the application form using the link below:
https://southseasdistilleries.com/admin/job-details/hr-operations-head
Kindly complete all the required details in the form. Only applications submitted through this link will be considered.
Shortlisted candidates will be contacted for the next steps.
About the Role
We are seeking a senior, system-driven HR Operations Head to build, implement, and strengthen structured HR governance across the organization.
This is a high-accountability leadership role responsible for:
- Implementing a robust Performance Management System (PMS)
- Driving structured evaluation and review mechanisms
- Building a formal training and development framework
- Strengthening HR discipline, documentation, and follow-through
- Elevating the capability and professionalism of the HR team
The selected candidate will be expected not only to implement systems but also to upgrade team capability, improve communication standards, and build structured execution discipline within HR operations.
This is a role for a builder and enforcer of systems — not a maintenance administrator.
Key Responsibilities
1. HR Operations & Governance
- Design and implement structured HR operating systems
- Drive adherence to timelines, documentation standards, and internal controls
- Ensure all HR paperwork and compliance processes are completed without follow-ups
- Build clear escalation and reporting mechanisms
- Strengthen process ownership and accountability across HR
2. Performance Management System (PMS) Implementation
- Design and roll out a structured, measurable PMS framework
- Align KPIs/KRAs across all departments
- Drive disciplined monthly review cycles during rollout
- Transition organization into structured quarterly review cadence
- Create performance dashboards for leadership visibility
- Ensure objective, measurable evaluation standards
3. HR Team Capability Building
- Assess current HR team capability gaps
- Train and mentor team members in:
- Communication discipline
- Professional documentation
- Risk awareness
- Escalation protocols
- Follow-through and closure
- Implement quality control systems for HR output
- Ensure no task remains pending due to lack of ownership
- Raise professional standards across the HR function
4. Learning & Development Framework
- Design structured onboarding frameworks
- Identify skill and behavioral gaps across departments
- Build targeted training modules
- Track training impact and performance improvement
- Implement ongoing development programs
5. Employee Lifecycle & Risk Management
- Ensure smooth onboarding, confirmation, and exit processes
- Standardize documentation for all employee stages
- Implement risk-sensitive handling of employee matters
- Strengthen documentation to reduce compliance exposure
- Improve tone, professionalism, and employee interaction quality
6. Communication & Documentation Excellence
- Draft and standardize policies, letters, agreements, and internal communication
- Implement documentation review checkpoints
- Ensure clarity, professionalism, and neutrality in HR communication
- Reduce escalations caused by tone or miscommunication
Key Skills & Competencies
- Demonstrated experience implementing PMS from scratch
- Proven ability to correct and upgrade underperforming HR teams
- Strong operational governance mindset
- High judgment and escalation sensitivity
- Structured thinking and risk awareness
- Exceptional drafting and professional communication skills
- Ability to enforce discipline without creating instability
- Strong leadership presence
Candidate Profile
- 10–12+ years in operational HR leadership
- Experience implementing structured PMS frameworks
- Experience mentoring and upgrading HR teams
- Strong exposure to governance, documentation, and risk-sensitive environments
- Comfortable working in execution-driven, accountability-focused organizations
What Success Looks Like
- Fully implemented and functioning PMS framework
- Clear KPI/KRA visibility across departments
- No HR paperwork delays or follow-up dependency
- HR team operating with professionalism and accountability
- Improved communication standards internally
- Structured training framework in place
- Leadership freed from operational HR firefighting
- Reduced performance ambiguity and improved workforce discipline
Pay: ₹90,000.00 - ₹120,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Work Location: In person
