- Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.
- Troubleshoot problemsby understanding the customer’s concern and offering step-by-step help or solutions.
- Provide accurate product or service informationto guide customers and prevent confusion.
- Document conversations and updatesin the system so there’s a clear record of what was discussed or resolved.
- Follow up with customersto make sure their issue is fully resolved and they’re satisfied with the support.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
