We are looking for an energetic and customer-focused Hindi or TeluguTelecaller to handle outbound and inbound calls, generate leads, explain products/services, and assist customers in Telugu. The candidate should possess excellent communication skills and be comfortable interacting with customers over the phone.
Key Responsibilities
- Make outbound calls to prospective customers and explain products/services.
- Handle inbound customer inquiries and provide accurate information.
- Generate and qualify leads through telecalling activities.
- Follow up with interested customers and schedule appointments when required.
- Maintain and update customer records in the system.
- Achieve daily and monthly calling and conversion targets.
- Resolve customer queries and escalate issues when necessary.
- Build and maintain positive customer relationships.
Required Skills
- Fluency in Hindi Or Telugu (Mandatory).
- Basic communication skills in English or Tamil.
- Good interpersonal and persuasion skills.
- Ability to handle customer objections professionally.
- Basic computer knowledge and data entry skills.
- Positive attitude and target-oriented approach.
Preferred Experience
- Experience in Telecalling, Telesales, Customer Support, BPO, Banking, Finance, Insurance, or Retail sectors is preferred.
- Freshers with excellent Telugu or Hindi communication skills can also apply.
Salary & Benefits
- Attractive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Training and development support.
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person