Job Title: ServiceNow Lead Engineer
Location: Remote (100%)
Job Type: Full-time
Experience Required: 3–5 Years
Availability: Immediate joiners or candidates serving notice preferred
About the Role
We are seeking a highly skilled ServiceNow Lead Engineer with strong hands-on experience across core ServiceNow modules and a proven ability to lead end-to-end project delivery. This role requires ownership of solution design, technical leadership, and close collaboration with clients in a fully remote environment.
Key Responsibilities
- Lead full lifecycle ServiceNow implementations (requirement gathering → deployment → support)
- Design, configure, and customize ServiceNow solutions aligned with business needs
- Provide technical leadership and mentor development teams
- Collaborate with stakeholders to translate requirements into scalable solutions
- Ensure platform stability, performance, and adherence to best practices
- Troubleshoot and resolve complex ServiceNow issues
Required Skills & Experience
- 3–5 years of hands-on experience in ServiceNow (mandatory)
- Strong expertise in:
- ITSM
- CSM
- HRSD
- Proven experience in leading ServiceNow project delivery
- Strong analytical and problem-solving skills
- Ability to work independently in a remote environment
Preferred Qualifications
- BTech / MCA in Computer Science, IT, ECE, or related fields
- ServiceNow Certifications:
- CTA
- CSA
- CAD
- CIS (HRSD / CSM / ITSM) – highly desirable
Communication & Collaboration
- Excellent written and verbal communication skills
- Strong client-facing experience
- Collaborative mindset with leadership capabilities
How to Apply
Interested candidates are required to apply via the Google Form below:
Please fill out the application form to be considered:
https://forms.gle/Rg6Ajqx3oggwq85U7
Job Types: Full-time, Permanent
Pay: Up to ₹2,500,000.00 per year
Benefits:
- Paid sick time
- Paid time off
- Work from home
Application Question(s):
- How many years of hands-on experience do you have with ServiceNow?
- Have you worked on ServiceNow ITSM, CSM, and HRSD modules?
- Which ServiceNow modules have you worked on?
- Do you hold any ServiceNow certifications?
CSA
CAD
CIS (HRSD/CSM/ITSM)
Work Location: Remote
