We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive
Job Title: Customer Support Executive
Experience: 1-2+ Years in Customer support
Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPSIndustries.
Job Location: Vashi (Navi Mumbai)
Job Description: -
Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle
Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.
Ø Co-ordinate and update customer service call status
Ø Generating daily, Weekly and monthly report Maintaining inventory
Ø Tracking engineer expenses
Ø The candidate is required to attend to the customer calls and provide them the required information.
Ø The candidate should be able to understand the client’s complaints and work upon resolving them.
Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
MIS on Daily/ Weekly/ monthly basis to be submitted to the management
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Shift:
Education:
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person