Responsibilities/Job Description:
· Oversee the day-to-day operation of the CRM system, ensuring data accuracy, integrity, and completeness.
· Utilize CRM data to develop personalized customer communication strategies that enhance customer satisfaction.
· Implementing and optimizing customer relationship management strategies and tools
· Responsible for execution & maintaining of all documents after booking till possession/registration.
· Manages interactions with cross-channel partners related to CRM, Sales
· Providing necessary documentation, Compliance, reports to the management and leadership team
Desired Skills and Experience:
· Bachelor's degree in Business, Marketing, Information Technology, or related field.
· Good Knowledge on Ms Office
· Strong analytical and problem-solving skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and collaboratively in a team environment.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Experience:
- Customer relationship management: 4 years (Preferred)
Work Location: In person
