Customer Support: Answer inbound calls and resolve customer complaints, queries, or technical issues effectively.Outbound Calling: Make outbound calls to follow up with customers, generate leads, or cross-sell products and services.Data Management: Accurately update customer details, call logs, and resolution notes in the company CRM or database system.Adherence: Follow established communication scripts, procedures, and company policies on every call.Issue Escalation: Escalate complex problems to the appropriate department or team leader if they cannot be resolved directly.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
