Role Purpose
Support and manage Order-to-Cash (O2C) operations with a strong focus on Cash Application and Collections, ensuring accurate cash posting, effective receivables management, and healthy cash flow across the business.
Requirements
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Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or related field.
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Experience in Order-to-Cash (O2C), Accounts Receivable (AR), Cash Application, and Collections processes.
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Strong understanding of payment processing methods including Lockbox, ACH, Wire, and Cheque.
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Knowledge of customer account reconciliation and receivables management.
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Experience in dispute management, deductions handling, and collection activities.
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Good understanding of KPIs such as DSO, Aging AR, Collection Effectiveness, and Unapplied Cash.
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Strong analytical, problem-solving, and stakeholder management skills.
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Excellent communication and customer interaction abilities.
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Proficiency in ERP systems and Microsoft Excel.
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Ability to manage multiple priorities and work in a fast-paced environment.
