Position: Service Admin Executive
Experience: 1-4 years
Location : Okhla Phase-1
Note: Only Delhi NCR candidates can apply
1. Client Onboarding: Open new client files and accurately enter Work Order and commercial details.
2. Billing Management: Process recurring billing and manage module additions/deletions with proper approvals.
3. System Updates: Ensure all client/module changes are updated accurately in the billing system and Freshdesk.
4. Collection Follow-up: Follow up with clients for timely payments and track collections.
5. Incentive Calculation: Prepare monthly incentive calculations for new clients and module additions.
7. Client Support: Coordinate client queries with relevant teams and handle critical escalations and billing issues.
MIS & Reporting: Maintain CIFO, Service & Modules, Upselling, and Monthly Performance Reports.
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Application Question(s):
Education:
Experience:
- Service admin: 1 year (Required)
Work Location: In person
